Library Leadership

84. User Experience with Lauren Stara

What is User Experience and how can it help us support our communities? On this show I speak with Lauren Stara, Library Building Specialist for the State of Massachusetts. She shares what is behind the User Experience movement and how getting out of our own heads and into those of our users can lead us to advancements that will take our libraries with fresh eyes into the future.

https://guides.mblc.state.ma.us/elements-of-ux

https://www.alastore.ala.org/content/responding-rapid-change-libraries-user-experience-approachhttps://patternresearch.com/

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