Library Leadership

17. Finding Your “Why?”: Clarifying Passion in Leadership with Andrew Sanderbeck

Today’s guest provides a pathway to developing as a passionate leader utilizing the letters in the word P-A-S-S-I-O-N, standing for Purpose, Action, Success, Support, Intention, and Now.

Follow along as Andrew Sanderbeck an expert presenter, coach, and consultant for libraries takes us on a journey that helps clarify our passion and give us a direct pathway to personal development.

Finding our root passion in leadership can be a difficult quest. Seeking an answer to the question “Why do we do what we do?” can lead us in many directions. What motivates each person is unique.

Full Transcript

Nate Vineyard: [00:00:00]

This podcast is brought to you by the School of Library and Information Management from Emporia State University where library leaders are created, with program sites in Kansas, Utah, Oregon, Colorado, and South Dakota, and by the Park City Library, making film and podcasting possible with green screen and sound recording resources.

Adriane: [00:00:25]

This is Adriane Herrick Juarez. You’re listening to Library Leadership Podcast where we talk about libraries and leadership and speak with guests who share their ideas, innovations, and strategic insights into the profession.

Adriane: [00:00:38]

Today we’re here with Andrew Sanderbeck, a recognized expert presenter in the field of libraries. He’s great at coaching and consulting. He coaches on management and leadership, customer service, mindfulness, and self-care. And today, we’re going to talk about growing our passion. Welcome to the show, Andrew.

Andrew Sanderbeck: [00:00:56]

Thank you, Adrian. Good to be here.

Adriane: [00:00:58]

It’s so great to have you here.

Andrew Sanderbeck: [00:00:59]

It’s fun to be in Utah, I must say.

Adriane: [00:01:02]

Yes. Here you are in Utah. And most recently, I got to see you speak a couple of days ago, at a Utah Public Library director’s retreat on this very topic. So, I’m glad we get to discuss it today.

Andrew Sanderbeck: [00:01:13]

Thanks. It was a real gift to be able to present for the Public Library directors. Thank you and thanks for the invite to be a part of your program.

Adriane: [00:01:22]

My pleasure.

Andrew Sanderbeck: [00:01:22]

Let’s talk.

Adriane: [00:01:23]

We’re going to talk about leadership and passion for leadership. And I love what you’ve done because you’ve taken the word ‘passion’ and you’ve broken out a concept for each letter of the word ‘P A S S I O N. So, let’s start with ‘P,’ which is purpose.

Andrew Sanderbeck: [00:01:43]

Purpose. I’m such a big fan of Napoleon Hill’s book, Think and Grow Rich. And, I think that really helped me to start to understand how important purpose is in helping us, to not only guide others but to just really more understand what makes us tick as individuals. And, helps us to then see why it is we’re here. At the symposium, I shared the Mark Twain quote that I love so much, where he just talks about the two questions you need to answer – why you’re born. Why are you here, and what’s your purpose? What makes it all happen?

Andrew Sanderbeck: [00:02:18]

And to me, that ties it in when we start to really look at why. Why is it we do what we do? And, what drives us to do it? And, you will find most times it has nothing to do with money.

Adriane: [00:02:29]

No. It’s intrinsic, generally.

Andrew Sanderbeck: [00:02:31]

Absolutely. And it’s a good point, there are intrinsic and extrinsic motivators. And, we know that to be true. And, I certainly won’t underlie those extrinsic things. I mean, we need money to pay bills and hopefully to live a comfortable life. But, most times those aren’t the things that wake you up and drive you to be successful and to do what you do.

Andrew Sanderbeck: [00:02:54]

So, I think I would ask your listeners to start to refine more and more what’s my purpose? Why do I do the work that I do? Why do I do the things that I do? And, take it out of work. Why are you on committees that you’re on? Why do you volunteer? Why? Why are you involved in the different things that you like to do?

Andrew Sanderbeck: [00:03:13]

I love to play pickleball. So, that still ties into purpose though because pickleball is a very social game and it gives me the people contact that I really enjoy, despite being an introvert, as you know with that. So, yeah, focus on purpose. What’s our purpose? I look at your library – spent three hours here at the library yesterday, as I mentioned to you on the way into our podcast. You’re kind of like my dream library for when I lived in  Haywood County, North Carolina. And certainly, what can our board do as a member of our board, because, it all ties into purpose. Why are you here? Why is this library here? What does it do with that? So once again, look at your purpose. I know today we’re talking about leadership which is more individual, but certainly organizational.

Andrew Sanderbeck: [00:04:02]

Are we on purpose in the decisions we make? Are we on purpose with what we do?

Adriane: [00:04:08]

The ‘Why’ of what we do.

Andrew Sanderbeck: [00:04:10]

Yep. The why, we’ll talk more about that a little bit later.

Adriane: [00:04:13]


Andrew Sanderbeck: [00:04:13]

And so, good. And then, ‘People’ is my other one that I really like to focus on within this purpose. If you’re going to lead, you obviously know you can’t do it alone. And truly, I find there are many good managers and maybe not as many good leaders that are out there. And leading really means that others do it. You inspire others to do the work. You are able to let go. And, I will tell you one of the things that I find most powerful about a good leader is they know how to follow.

Adriane: [00:04:45]


Andrew Sanderbeck: [00:04:46]

And that can be a hard thing to do when you’re in that seat.

Adriane: [00:04:49]

There’s definitely both in there.

Andrew Sanderbeck: [00:04:51]

And sometimes things may not work out the way you wanted them to. But that’s part of learning how to be a leader. I say look at any library. Look at a gorgeous building like the one you have. It really means nothing unless you help the people in it to make it happen.

Adriane: [00:05:07]

I agree. We are very fortunate here to have amazing people with passion and purpose. We’ve got our piece covered and that’s the formula.

Andrew Sanderbeck: [00:05:14]

And I think that’s the thing we can try to inspire other libraries to do, is to find those people. There’s so much debate out there about who do you hire? Do you hire for fit? Do you hire for skill? I say you hire people that have your same vision. You hire people that see the purpose, that want to be a part of the purpose. And many times that fit will certainly guide you through some of the storms that you’re going to run into.

Adriane: [00:05:45]

Definitely. People and purpose. Once you’ve got that, we move to the ‘A’ in the passion equation, which is…

Andrew Sanderbeck: [00:05:52]

It’s time to take action.

Adriane: [00:05:54]


Andrew Sanderbeck: [00:05:54]

Because, I can have all the purpose in the world but if I’m not doing anything with it, then how are we helping people? How are we serving? How are we changing lives? I don’t believe we are. So, this really gets into what motivates you. One of the things that I loved in Think and Grow Rich was he talks about emotion as the engine.

Andrew Sanderbeck: [00:06:15]

OK? So, how are you driving yourself for it every day? What do you do on those days when you don’t want to get out of bed? What do you do on those days where the whole world’s blowing up around you and you don’t really, maybe feel like you’re on purpose that day?

Adriane: [00:06:30]

You still have to take action.

Andrew Sanderbeck: [00:06:31] You do. And, sometimes you may feel like you’re dragging around about a 90-foot metal ball behind you. But that’s OK.

Adriane: [00:06:40] Hopefully not.

Andrew Sanderbeck: [00:06:40]

You know, I really believe that in life I’ve learned that it’s not the big grandiose actions, it’s the baby steps. It’s did I make a little bit of progress on something today?

Andrew Sanderbeck: [00:06:53]

We tend to always look at the finish line. And we tend to look at the outcome. And that’s fine because those are our guiding posts. Did you take the little baby step today, even when you didn’t want to even when you weren’t motivated to make that happen, because, to me, that’s where we really look? It’s cumulative. It’s that growing energy.

Andrew Sanderbeck: [00:07:14]

And then, it’s helping others that can help with more action to get us to where we’re going. So be honest with yourself. How’d you do today? Did you take a little baby step today toward a goal? Did you take another step toward something that you want to achieve? And, if you didn’t please don’t beat yourself up. It’s not worth it.

Adriane: [00:07:34]


Andrew Sanderbeck: [00:07:35]

Maybe just make a commitment that you’ll do better tomorrow, and the day after that, and the day after that.

Adriane: [00:07:40]

There’s a chance to do better every single day, which is the great news.

Andrew Sanderbeck: [00:07:44]

I believe that. I think that we can all learn. We can be better as long as we stay in that mindset. One of the conversations I find most difficult is when I’m talking with someone and they say, I know.

Adriane: [00:07:59]

Oh, interesting.

Andrew Sanderbeck: [00:08:01]

Where do you go from there?

Adriane: [00:08:03]

They already know everything.

Andrew Sanderbeck: [00:08:03]

My answer to ‘I know’ is, you know what you know, but maybe I might be able to give you something that you don’t.

Adriane: [00:08:16]

Sure, or add to it.

Andrew Sanderbeck: [00:08:18]


Adriane: [00:08:18]

There’s always more that we can learn.

Andrew Sanderbeck: [00:08:20]

But ‘I know’ is a tough one.

Adriane: [00:08:22]


Andrew Sanderbeck: [00:08:22]

I know, I know. And so those tend to signify maybe they’re not as open as I would like them to be.

Adriane: [00:08:30]


Andrew Sanderbeck: [00:08:31]

To something like that…

Adriane: [00:08:32]

So, open up to new actions and take positive actions throughout your day, which will lead to the next letter, which is…

Andrew Sanderbeck: [00:08:42]

Well, and also don’t be afraid to fail, which ties right into success.

Adriane: [00:08:45]


Andrew Sanderbeck: [00:08:46]

So, the first ‘S’ is success. And once again I go back to look for the little successes, not just the big ones. And as you’re staying on purpose, and as you are achieving whatever it is that you want to achieve. You may have goals, personal. You may have goals, organizational. And, you may have goals that are, whatever they are. But mainly, know what success is. I think a lot of people don’t know.

Andrew Sanderbeck: [00:09:14]

You may ask them what it is. Well, my goal is this. OK, well that’s great but what does success look like within that goal? It’s actually a question I love to ask people.

Adriane: [00:09:23]


Andrew Sanderbeck: [00:09:24]

When they tell me, well I want to achieve this. Well, how will you know?

Adriane: [00:09:27]

Right, good question.

Andrew Sanderbeck: [00:09:29]

How will you know? Well, then define that a little more. And, I think that helps us to get out of the weeds a little bit with that.

Adriane: [00:09:35]

And you mentioned statistics and stories as part of sharing your success as a library.

Andrew Sanderbeck: [00:09:40]

I did. And, I get a little harpy about this so, please forgive me if I do.

Adriane: [00:09:45]

No, no, it’s great. It’s great information.

Andrew Sanderbeck: [00:09:46]

We are, in our in our profession, we’re very good with numbers. And, we’re very good with statistics. And, I’m so glad that I see more movement within our profession to talk more about outcomes instead of outputs and to talk more about stories than to talk about just the numbers. I’m not downplaying numbers, they have a significance. They’re very important to know these things. What has more impact on the heart, is the question I like to ask. Stories.

Adriane: [00:10:20]


Andrew Sanderbeck: [00:10:22]


Adriane: [00:10:22]

Those amazing stories about libraries that we see every day.

Andrew Sanderbeck: [00:10:25]

The accomplishments, the things that happen within our walls, the way that we helped someone, the way that we helped a community, and really, we didn’t do it all alone, they helped us too.

Adriane: [00:10:36]

Right, which ties right back into people and purpose. In our last show, we talked about this directly, data-driven libraries. It’s really all about people and purpose, and being able to show your statistics and your stories. So, we’re tying right together, which is fabulous.

Andrew Sanderbeck: [00:10:51]


Adriane: [00:10:52]

And then we move to our next ‘S’, which is support.

Andrew Sanderbeck: [00:10:56]

It is. I’m such a big believer in this. As leaders, number one, you can’t do it all yourself. So, to think that you can is already trouble. Yet who’s supporting you? And I’m not talking about the people that are following you. They could be, but I’m looking outside of that realm. Who is in your support network?

Andrew Sanderbeck: [00:11:17]

I love the exercise of actually having people take time to identify, who are the people that are supporting you as you try to achieve your purpose, as you look to do these things that you want to do? I highly recommend that number one, you get someone outside of your industry, totally, in your support network.

Andrew Sanderbeck: [00:11:39]

Get someone who doesn’t see your world. Get someone who sees things differently. Get someone who questions you as to why you would do that, and not in a way that you feel threatened by that question. So, I love having someone on the outside. I also recommend, get a coach. Get a mentor. Get someone in your support network that could be that type of person. I think most of all, I recommend – get people who don’t think like you.

Adriane: [00:12:08]

That’s a great idea.

Andrew Sanderbeck: [00:12:09]

And, get people who question. I have a dear friend whose name is Robert Mallon in the Atlanta area and he’s my, ‘What if’ guy. If I take him an idea, he gives me ‘What if.’ Well, what if you did it this way? Or, what if this happened? His perspective is so different, it makes me think. And, sometimes it actually helps me modify the goal, and helps me to look at things a little bit differently. So, I love that type of person.

Andrew Sanderbeck: [00:12:37]

I recommend – have a collaborator. Have someone you can idea generate with, brainstorm with. I’ve even got a couple that are musicians that are totally outside of my world of work that I do. And sometimes, they’re the most fun conversations that I have because they’re not even close to my ballpark.

Adriane: [00:13:01]


Andrew Sanderbeck: [00:13:01]

And so to hear their perspective, and sometimes they even turn them into songs, but that’s OK.

Adriane: [00:13:07]

Library songs…

Andrew Sanderbeck: [00:13:07]

Yes, just different types of songs. They’re very spiritual, motivational, types of performance. So, I think our point here is, who is your support network? I’m saddened sometimes when I do this exercise. And, I’ll walk around and I’ll look at the piece of paper and no one, no name is written down. And I think…

Andrew Sanderbeck: [00:13:32]

…are you doing this alone, and how hard that has to be.

Adriane: [00:13:34]

That would be hard, right.

Andrew Sanderbeck: [00:13:36]

Are you really doing this by yourself? I like to put out the challenge. And, I’ll put it out to your listeners today. Who is one person you want to have on that list? Who’s one person that you’d love to have as a part of that support network?

Adriane: [00:13:53]

Great question.

Andrew Sanderbeck: [00:13:54]

Who might that be? Well, my first book I wrote was on asking for what you want. And maybe it’s as simple as saying, Adrian, would you be part of my support network, please?

Adriane: [00:14:03]

Sure, Andrew.

Andrew Sanderbeck: [00:14:04]

You know what I mean? It could be that simple.

Adriane: [00:14:06]

Yes, exactly.

Andrew Sanderbeck: [00:14:08]

And the other thing I’ll tell you is – find a busy person.

Adriane: [00:14:12]

A busy person.

Andrew Sanderbeck: [00:14:13]

Yes, busy people are the best. It’s the ones that aren’t so busy that I usually find say, No, number one, anyway. And number two, the busy one, I don’t know, there’s just a different energy with them, and how you interact with them.

Adriane: [00:14:30]

I’m sure they have a lot of insights that can help us grow outside of our comfort zone, which is great in a support network person, to just help us reach and think outside the box.

Andrew Sanderbeck: [00:14:39]

Yeah, so important. Build that network, however, you can.

Adriane: [00:14:44]

Absolutely. And then we create the next step, which is the ‘I’ in passion, for intention.

Andrew Sanderbeck: [00:14:51]

What’s your intention is such a great question. And, it’s actually one that I find that many people may struggle to answer. I truly believe that in life, and let’s get away from leadership for a moment. And, let’s get away from the career that I have or the things that I do.

Andrew Sanderbeck: [00:15:08]

I find a lot of people don’t get what they want in life because they don’t know what they want. Or, they know what they want on Tuesday and it changes on Wednesday. And then well, maybe, I’ll go back to what I wanted on Tuesday, on Friday, but no.

Andrew Sanderbeck: [00:15:24]

So, know your intention. Set the clear course through your intention. And then, what derives from intention is action, because once my intention is clear, then I can start to take the steps guided by that intention.

Andrew Sanderbeck: [00:15:40]

The formula I like is I + A = R. And that is, my intentions driven by actions will get me results.

Adriane: [00:15:48]


Andrew Sanderbeck: [00:15:50]

And so, the question for everyone today is, are you clear on your intentions? And if you are, then are you taking those baby steps? Are you taking those actions to lead you to the results? And the other thing I’ll just throw out here is, things don’t work on your time frame. I’m sorry. I know you may want this to happen next week or you may want it to happen next month but that’s usually not the path of success. And, that’s usually not the path of reality. I don’t remember who’s credited with this quote but I love it. It says, We make plans and God laughs. And I just find that to be so true. You know it’s like, oh, I’m going to achieve this by the end of the year. Well, you’d be surprised what might come up to derail that. And that’s where we have to go back to intention. We need to go back to what grounds us to what it is that we want to do.

Adriane: [00:16:45]

Sure. And what I love about this one is that it can be quite personal. As with growing our passions, what speaks to each of us is different. And setting our intentions can be different. So this is a way to personalize our actions in a meaningful way for us. I like that a lot, which leads to our next formula, ‘O’ in passion. What is that for?

Andrew Sanderbeck: [00:17:05]

Let’s go back to Napoleon Hill again. The ‘O’ is optimism. Napoleon Hill published Think and Grow Rich in the late 1930s. Andrew Carnegie commissioned him to go out and study the most successful people in the world. What are their traits? What are their characteristics? And with the hope of that by sharing that information, more people could harness that, and do more of what they found.

Andrew Sanderbeck: [00:17:34]

Some people say surprisingly, I didn’t find it a surprise that a positive mental attitude was way, way higher than anything else. Higher than environmental, higher than some of the things we may think. How do you keep a positive attitude, Adrian, when it just seems like the train wrecks are happening all around you?

Adriane: [00:17:58]

That’s a great question.

Andrew Sanderbeck: [00:17:58]

How do you keep it going when I mean let’s be honest, I’ve got negativity all around me. I’ve got a negative media. I’ve got negativity coming from multiple sources and it’s easy to get caught up in that wave. It truly is. And yet, how do you keep yourself away from it? How do you keep yourself staying more positive with everything that’s going on? It’s a wonderful challenge for us. It really is. And I believe it starts with monitoring your thoughts. What do you say to yourself that you beat yourself up about because we all get we all get those messages every day?

Adriane: [00:18:45]

I just can’t get through my entire to-do list every day.

Andrew Sanderbeck: [00:18:47]

See there’s one.

Adriane: [00:18:49]

That is always kind of hanging out there.

Andrew Sanderbeck: [00:18:52]

Right. And so, what if I just let that continue to drag me down, and drag me down. Another day I didn’t get the list done.

Adriane: [00:18:59]


Andrew Sanderbeck: [00:19:00]

Right? What happens when you build that momentum up internally?

Adriane: [00:19:04]

Yeah, that can really weigh you down.

Andrew Sanderbeck: [00:19:06]

Sure. And then you actually start to believe that, even worse.

Adriane: [00:19:09]


Andrew Sanderbeck: [00:19:10]

We all have really ministerial voices that go on in our heads, at times, that say things about ourselves. Whether it’s physically, Oh, you’re too fat. Or whether it’s, Oh, you never finish things. I mean, the voices can be really quite powerful.

Adriane: [00:19:28]


Andrew Sanderbeck: [00:19:29]

My recommendation is when you have those voices don’t tell them to go away because that doesn’t work. Ok? Acknowledge them. And say, Yeah, I hear ya, however, this is the reality for me today.

Adriane: [00:19:43]

Yeah, yeah.

Andrew Sanderbeck: [00:19:44]

The reality for me today is that I’m doing this today. The reality is that I’m looking at this situation this way.

Adriane: [00:19:52]


Andrew Sanderbeck: [00:19:53]

And that’s how we combat those, those voices that can really get us. The other thing I’ll tell you, and sometimes it’s hard, but get away from negative people. They can really influence you in your decisions, and your actions, and what you do. And you know some of you may be saying, Well, Andrew, I work with them. That’s a real concern. I can hear that. Then I would say minimize, as much as you can, the interactions with those people. Please stop trying to change them, you can’t. I have two fast rules. You can’t change people. You can’t fix people. So, if you wish to continue the pain of trying that, please keep going. It’s OK. It’s a good lesson to learn. But you’re going to find that the only person you can work on is yourself.

Adriane: [00:20:43]

And as you grow your passion, you can choose optimism.

Andrew Sanderbeck: [00:20:46]

And not only that, but that attracts people. Like attracts like, as well. Which is why I don’t want the negative around you, because you’re maybe, even subconsciously, attracting more of that to yourself. So, yeah, your intention drives optimism. Your purpose drives optimism. The people you have around you continue to drive that as well.

Adriane: [00:21:09]

This is all adding up as we go throughout letters.

Andrew Sanderbeck: [00:21:12]

Amazing, right?

Adriane: [00:21:13]

It’s amazing. And then finally, the last letter in the word passion now, ‘N.’

Andrew Sanderbeck: [00:21:18]

It’s truly my favorite on the list because what time is it? No, it’s now.

Adriane: [00:21:26]

It’s now.

Andrew Sanderbeck: [00:21:28]

It’s now. The time is always now, and I love that because you can make the decision now to do something differently. You can make the decision now. It doesn’t matter what happened in the past. And certainly, what happened in the future, our goal is to get to that. But, our focus is now and that’s what I love about now.

Andrew Sanderbeck: [00:21:52]

If you’ve not read The Power of Now by Eckhart Tolle, it’s an incredible book. He was actually homeless for years and he shares his experiences of and helps us to get into this moment, right now, because right now, our only moment is this moment, Adrian.

Andrew Sanderbeck: [00:22:11]

It’s not what happened 20 minutes ago in this conversation. It’s this moment right now. And, are we fully present, because I could give you a ‘P’ as well, which would be presence.

Adriane: [00:22:22]


Andrew Sanderbeck: [00:22:24]

Are you not attracted to a leader who’s present, someone who is with you in that moment. You feel it. You know it. We almost cherish it, because we don’t get it that much. There’s just not that much presence. One of the things I would have you guys think about is, where is it? What is it that you do that puts you in the now? What about that to-do list that’s taking part in my head?

Adriane: [00:22:52]


Andrew Sanderbeck: [00:22:52]

What about, oh, that plane I got to get on in six hours? You know what I mean? All these things come in and they invade our moment. But what do you do that truly puts you in now?

Adriane: [00:23:05]

That’s great. That’s where we need to be.

Andrew Sanderbeck: [00:23:07]

Music can put me in now. Surprisingly, baking puts me in now.

Adriane: [00:23:13]

And, then you can share with friends.

Andrew Sanderbeck: [00:23:15]

That’s true.

Adriane: [00:23:15]

Like podcasters and cupcakes.

Andrew Sanderbeck: [00:23:18]

But just that whole thing of just being baking, where it’s just me and the ingredients. It’s magical.

Adriane: [00:23:26]

That’s awesome.

Andrew Sanderbeck: [00:23:27]

…that you can find that space. And then the other one that I throw out there that people are going to go, Really?, is going to Disney World.

Adriane: [00:23:36]

Sounds like a fun one.

Andrew Sanderbeck: [00:23:36]

You’re surrounded by a ton of people. Yet, it’s one of the few experiences in life when I’m there, I’m not thinking about anything else. I’m not thinking about work. I’m not thinking about what’s going on at the house. No, I’m just fully immersed in that moment of now.

Adriane: [00:23:55]

So we all have permission to go to Disney, from Andrew Sanderbeck?

Andrew Sanderbeck: [00:23:58]

Yeah, I wish I could help you with the price tag to get in but…

Adriane: [00:24:04]

…or, the vacation time.

Andrew Sanderbeck: [00:24:05]

Yeah, that’s true too. Look for your now moments. I had a dear friend that used to say, What are the things that make you feel weightless?

Adriane: [00:24:18]

Ah, that’s great.

Andrew Sanderbeck: [00:24:18]

Weightless. It’s like you’re floating. And that’s part of that connection I think, to that now. And then, how can you give presence to someone else? How can you connect with someone even in the midst of your busiest day, and all these things going on, to truly be present with them?

Adriane: [00:24:40]

That’s marvelous.

Andrew Sanderbeck: [00:24:41]

And the gift that gives people.

Adriane: [00:24:43]

In libraries were always on the go, so this is fantastic, slowing down enough to be in the now.

Andrew Sanderbeck: [00:24:51]

And our challenge is, how do we do it?

Adriane: [00:24:53]


Andrew Sanderbeck: [00:24:53]

Because, we’re constantly on the go, because, we’re constantly serving. We’re constantly taking care of something. We’re constantly doing, doing, doing. And, it’s kind of like, how do you get from doing to being, even for just a few seconds?

Adriane: [00:25:06]

Well now, we have a formula ‘passion’ P A S S I O N. Purpose, action, success, support, intention, optimism, and now.

Andrew Sanderbeck: [00:25:10]


Adriane: [00:25:10]

As you developed this formula, which is very useful, did you find any resources you’d like to share with others, books or something that might help us?

Andrew Sanderbeck: [00:25:29]

I am a huge fan, as you may know, of the Seven Habits of Highly Effective People by Dr. Covey. There are so many uses. There’s so many ways to incorporate this into living a passionate life. Earlier we talked about why. And now I think, I want to jump on that.

Andrew Sanderbeck: [00:25:48]

Simon Sinek, his video on how leaders inspire is just fabulous. He talks about the golden circle of what, how, why. And, he talks about how most people tend to think from what, to how, to why. Yet, inspired leaders communicate their why, and then their how, and the what. And to me, it’s golden. It truly is our focus here.

Andrew Sanderbeck: [00:26:15]

What’s our focus? Our focus on why is so important in how we lead others. Because quite frankly, Adrian, you can tell me what you do, but that may not motivate me.

Adriane: [00:26:25]


Andrew Sanderbeck: [00:26:26]

But tell me why you do it. Now, we’re hitting a totally different sphere here. And he even talks about how the brain works, and how ‘why’ activates a different part of the brain than ‘what’ or, ‘how.’

Andrew Sanderbeck: [00:26:39]

With that, I loved the book Good to Great, Jim Collin’s book. And it may be one of the things I love the most about that book is the examples that were in there. And my gosh, I think it was Walgreens. I’m pretty sure it was Walgreens, and he tells a story of how the CEO of Walgreens, many years ago, wanted them to get rid of the soda fountains. He said, you know we’re growing out of this. We’re not going to be a pharmacy that has soda fountains. And so, the CEO put out this mandate. None of his team will buy in. And so, a year goes by. More time goes by, and he says, why are these soda fountains still here? What are we doing? What’s happening? And so, he went from requesting it to be done to mandating it to be done.

Andrew Sanderbeck: [00:27:36]

And you look at the decisions that Walgreens has made, as corporate. And you see how they have outgrown, out profited, and he just tells stories like that, time and time again.

Adriane: [00:27:50]


Andrew Sanderbeck: [00:27:51]

You know, I love facts and I love theories, but give me a story.

Adriane: [00:27:56]


Andrew Sanderbeck: [00:27:56]

You know, to help me to tie it in because then, I have a better chance of applying it, when I can put it into a story in my head.

Adriane: [00:28:04]


Andrew Sanderbeck: [00:28:04]

So, those really stick out for me. I love Patrick Lencioni’s, his Death by Meeting book is fabulous. Because I mean, you can kill a good thing by having poor meetings. There’s no doubt about it. And then he’s got one on The Five Dysfunctions of Teams, I found to be real helpful, as well. I have five team members spread around the country. I don’t see them face to face. So, it’s not like, I can come into your office and talk. And, that book helped with some of that building team at a distance.

Adriane: [00:28:41]

These sound like great resources. Thank you for sharing them.

Andrew Sanderbeck: [00:28:43]

Yeah, check them out.

Adriane: [00:28:44]

Absolutely, and some of the stories from them as well. You’ve given us motivation to go to those. So as we close, Andrew, I just wonder what does it mean to you personally to be working for better libraries.

Andrew Sanderbeck: [00:29:01]

What does it mean? It means a lot. It was interesting, I had a conversation today with a gentleman at Salt Lake City Public Library, and we were talking about what libraries mean to us and you know, I didn’t really have a family that went to libraries. I remember the first time I went into a library I was 14. I don’t remember going to a Storytime. I have no memory of any of those things, so I always felt like I was always a late adapter to libraries and what they do. We fill a great need in our communities. And, there are times I think, we stumble. And there are times that I think, we can – we gotta get rid of the old beliefs. We got to get rid of the old mantras about libraries.

Andrew Sanderbeck: [00:30:00]

I don’t know if you’ve seen the latest Capital One commercial where, I can’t remember the name of the actress who’s in the library, and she’s whispering to the librarian. And, it’s these old stereotypes that the media still portrays. It’s the old stereotypes that are out there that I hope we overcome one day.

Andrew Sanderbeck: [00:30:22]

You guys need to figure out what the purpose for your library. You need to figure out your meaning in the work that you do because that will vary greatly from community to community, and what goes on. But in the overall scheme of things, what makes me tick is that we need to keep tooting our horn. We need to keep showing, not how relevant we are, because I must tell you that whole making libraries relevant thing – we’re much more than relevant.

Andrew Sanderbeck: [00:30:53]

Why are we settling for relevant? Is that truly the best we can be? I mean that was the question that hit me when I saw this campaign. We do. We transform. We change lives. That’s our meaning, that’s our purpose. To me, the library should be the hub of any community, any community. We should be the hub. We should be the place people go when they need something when they need help when they need service. They know that they can come to us. So that drives me to help libraries be better every day.

Adriane: [00:31:23]

You’re clearly a passionate advocate for libraries. So, thank you for talking with me today and sharing your stories and helping all of us find our passion in artwork and libraries. It’s been a pleasure talking with you Andrew.

Andrew Sanderbeck: [00:31:36]

Thank you, Adrian.

Adriane: [00:31:38]

You’ve been listening to Library Leadership Podcast. I’m your host, Adrian Herrick Juarez. Our producer is Nate Vineyard. More episodes can be found at, where you can now subscribe to have new shows delivered right into your email inbox. You can also find the show on Apple iTunes or wherever you get your podcasts. Thank you for listening. We’ll see you next time.

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